Customer FAQ


How long does it take to receive my order?

Once your order has been placed a confirmation email will be sent to you that includes a link to download the e-book, as well as a unique username and password. Kindly allow 24 – 48 hours for order processing.


How do I cancel my order?

If you need to cancel your order, simply contact us at customerservice@presariopublications.com. Please include your first name, last name and email address and the item purchased. The cancellation will be processed within the next 24 – 48 hours.


I do not live in the United States. May I still buy your e-books?

You sure can! We sell to customers worldwide!


What if I have a question that is not on this FAQ?

Don’t worry…we are here for you! Please contact us at customerservice@presariopublications.com.

To speak to one of our customer service representatives, simply call our toll-free customer service line at 1-888-386-7706.


Thank you!

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